What is Online Proctoring?
Online proctoring is software that monitors students using a webcam and microphone while they take an exam online. The software is used for student identity verification and to protect the academic integrity of online exams. Atlantic Cape uses Honorlock for online proctoring. Below are a few videos to introduce students to Honorlock:
What are the technical requirements for Honorlock?
In order to complete an online exam using Honorlock, students need a functioning webcam and microphone and to meet the minimum technical requirements including the use of the Google Chrome browser with the . Be sure to review the .
If you are a Mac user and receiving the error “Permission Denied: Access to Screen Recording denied by the computer,” please ensure that you are allowing Google Chrome screen recording access on your computer. From your system preferences, navigate to the Privacy & Security page and then “Screen Recording.” Make sure that Screen Recording for Google Chrome is enabled. Check your MacOS Version - Apple Icon (top left of screen) > About this Mac. Select the link that your version falls within for instructions: |
Who do I contact for help with Honorlock?
is available 24/7 via live chat and email. Support access is built into Honorlock so you can access support direct from your test via a live chat. There is no need to leave the test session or question to find technical help.
If you are still experiencing issues with Honorlock after contacting Honorlock support, please contact Atlantic Cape's Online Help by email at onlinehelp@atlanticcape.edu or by phone at 1-800-617-2191.
How do I get started with Honorlock?
- Download the Google Chrome browser if you don't already have it on your computer. You will need a functioning webcam, microphone and the Google Chrome browser.
- Download and install the .
- Ensure your device meets the . Navigate to the to run a system check.
What are Honorlock frequently asked questions and best practices?